Refunds & Cancellations
Last updated: 14 September 2026
This policy explains how cancellations and refunds work for paid subscriptions to the LawyersAI platform, operated by LawyersAI. It should be read together with our Terms & Conditions. If anything here is unclear, write to us at contact@lawyersai.in.
§1Subscription billing
LawyersAI plans are billed on a recurring basis (monthly or annually, as selected at checkout) through our third-party payment gateway. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date. Prices and plan features are as shown on the pricing page at the time of purchase.
§2Cancelling your subscription
- You can cancel your subscription at any time from the Billing section of your dashboard, or by writing to contact@lawyersai.in.
- When you cancel, your plan remains active for the remainder of the billing period you have already paid for — you will not be charged again after that period ends.
- Cancellation stops future renewals; it does not, on its own, entitle you to a refund for the current billing period (see §3 below).
§3Refund eligibility
As a digital subscription service, refunds are handled as follows:
- New subscribers: if you are on a paid plan for the first time and request a refund within 7 days of the initial charge, and have not made substantial use of paid features (such as bulk AI document generation, contract review credits, or API usage) during that period, we will issue a full refund.
- Renewal charges: once a renewal has been successfully charged, that billing period is generally non-refundable, since the plan remains active and usable for its duration. Cancel before the renewal date to avoid the next charge.
- Duplicate or erroneous charges: if you were charged twice for the same billing period, or charged after a successful cancellation, we will refund the incorrect charge in full once verified.
- Service failure: if a paid feature you were billed for was materially unavailable due to an error on our part for a significant part of the billing period, we will review the case and may issue a partial or full refund or service credit at our discretion.
§4Non-refundable items
- Partial-month or partial-year usage when you cancel mid-cycle (your access simply continues until the period you already paid for ends).
- Any billing period in which paid features were substantially used (for example, a significant number of AI generations, contract reviews, or API calls consumed).
- Charges disputed more than 30 days after the charge date, except where required otherwise by applicable law.
§5How to request a refund
Email contact@lawyersai.in with the email address on your account, the plan name, and the date of the charge, or use our Contact Us page. We aim to respond within 1–2 business days.
§6Refund processing time
Approved refunds are issued to the original payment method via our payment gateway. Once approved, refunds are typically processed within 7–10 business days, though the time for the amount to reflect in your account depends on your bank or card issuer.
§7Changes to this policy
We may update this policy from time to time; the "Last updated" date above reflects the latest revision. Refund requests are evaluated under the policy in effect on the date of the relevant charge.
§8Contact us
For any billing, cancellation, or refund question, reach us at contact@lawyersai.in.